Privacy Policy
Last updated: May 5, 2025
Welcome to wishwell! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@wishwell.app.
1. WHAT INFORMATION DO WE COLLECT?
We gather both "Non-Personal Information" and "Personal Information." Non-Personal Information consists of data that does not identify you personally, such as anonymous usage statistics, IP addresses, broad demographic details, referring and exit pages, URLs, device types, mouse movements, preferences you provide (or those derived from your inputs), and click counts. Personal Information, on the other hand, includes details like your name, email address, and optionally your birthdate and mailing address, which you provide when registering on the app.
2. HOW DO WE USE YOUR INFORMATION?
Unless otherwise specified in this Privacy Policy, we will not sell, exchange, lease, or share your Personal Information with third parties for marketing purposes without your permission. The Personal Information you share with us is primarily used to facilitate communication. For instance, we may use it to respond to inquiries, request feedback, offer technical assistance, send transactional emails, and notify you about service updates or helpful usage tips.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may also share information with third-party vendors who assist us in providing our services, such as payment processors, hosting providers, and analytics services. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
No, we do not use cookies or other tracking technologies to collect your information. However, we may use third-party services that may collect information on our behalf.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We will retain your Personal Information only for as long as is necessary for the purposes set out in this privacy notice, unless otherwise required by law. We will ensure that your information is securely deleted or anonymized when it is no longer needed.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We employ robust security measures to safeguard your data against unauthorized access. Your account is secured with a password, and we strongly encourage you to protect your personal information by keeping your password confidential. To enhance security, we use advanced safeguards such as encryption, firewalls, and HTTPS/SSL protocols. However, no security system is impenetrable, and we cannot guarantee that your information will never be accessed, disclosed, altered, or compromised due to breaches. By using our Site, you confirm that you understand and accept these inherent risks.
7. WHAT ARE YOUR PRIVACY RIGHTS?
You may opt out of promotional communications at any time. To stop receiving marketing messages, simply follow the unsubscribe link included in every promotional email. Additionally, you can disable birthday reminders in your account Settings. Please note that even if you opt out of promotional content, we may still send you essential administrative messages. These may include reminders initiated by other members, or important policy updates.
8. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at support@wishwell.app.
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